Matboard Memories ships all items using USPS Priority Mail with tracking.  Shipping estimates are generally accurate but at times vary and are not guaranteed.


If tracking shows item as delivered but package is missing:

1) Talk to all family members and neighbors to see if they have seen package.
2)  Look around personal property or if renting or living in condo, apt, etc., contact property managers.
3) Contact your local Post Office for GPS coordinates.  They are able to pinpoint where package was delivered.
4) If GPS points to package accurately being delivered to correct address and package was stolen, please contact local authorities and file police report.